TNT, Dutch’s postal service, not the explosives, is one of the world’s largest companies. With over 163’000 employees and revenues exceeding $11bn, it is truly a global enterprise. It’s express division is among DHL, FedEx and UPS one of the world’s most trusted couriers. Yet, believe it or not, I am hugely unsatisfied with its delivery service within the Netherlands. For starters, a priority letter from Switzerland, which should arrive within approximately three weekdays still hasn’t appeared in my mailbox for nearly three weeks. My first bad experience I got when I ordered some language books from Amazon. I hadn’t received the package after about three weeks so I sent an inquiry to Amazon, which promptly returned the tracking code. According to TNT, however, the package has been delivered. Weird, I reckoned, since I had never held that package in my hands. My closest postal office said that they were not responsible for my zip code and referred me to another office, which wasn’t responsible either. I complained at TNT’s hotline (costing 10 cents per minute) where I was told that they start an inquiry and will get back to me. Never heard from them since. Amazon nicely offered to send me a replacement package instead. On a Saturday morning I was tracking the package and saw that ‘the driver was on his way’. Cool, I thought, finally my package is going to arrive. Two hours passed but still no ringing. Hmm, let’s check again, I guessed. Well, I guessed wrong, the package had been delivered. I ran down to check whether the postman just dumped the books at the front door. Nothing. I grabbed the phone and opened a second complaint at TNT’s customer service (you’re thinking correctly, I haven’t heard from them since either). Two months passed and as I was thinking well screw the books I’m not going to order them again, imagine what I’ve found in my mailbox. A package, totally wrecked and torn apart, and my books (the package probably didn’t fit in the slot so the postman opened it). Still, the other package is gone forever. Meanwhile, I also found out where my post office is. It is in a grandma’s store around the corner, where an old Indian couple operates a TNT corner to earn some extra euros. I hope that my problems won’t exacerbate. If you don’t hear from me again they probably dumped some explosives in my mailbox.
Archive for February, 2010
An Explosive Experience
Thursday, February 18th, 2010Corporate Governance
Friday, February 5th, 2010Almost forgotten, because very uninspiring, but finally published, a short description to last semester’s course ‘corporate governance’. Taught by two lecturers that do not seem to agree on any subject, the course started with group discussions about Amartya Sen’s book ‘The Idea of Justice’. Certain chapters were to be read during our supposedly ‘free’ week during fall break. The second part consisted of two 3-hour lectures and stood in sharp contrast to the first lecturer’s discussion rounds. Purely economics and mathematical models, flavored with some statistics. Our group wrote a very scientific paper about foreign domestic investment and governance regimes. Sen’s book was not to be mentioned! So much about corporate governance.
Authors
David Eberle | John de Geus | Pablo Mandelz
Files
Governance Infrastructure and Foreign Domestic Investment.pdf
Presentation.pdf
Comparative Justice: how to improve the world
Friday, February 5th, 2010Amartya Sen illustrates why the approach of transcendental institutions is struggling in a globalised world and how comparative methods are better able to improve our world.
In his recent book ‘The Idea of Justice’, Amartya Sen, a Nobel-Prize winner and professor of philosophy and economics at Harvard University, seeks ways to decrease injustice rather than to find the perfect model of justice. The publication starts with a juxtaposition of the concepts of transcendental institutions and realization-focused comparison. Former, which has been advocated by Thomas Hobbes and Immanuel Kant, has two main problems, according to Mr. Sen. Firstly, he criticizes the feasibility of the theory since there exists no absolute set of institutions. Institutions in this sense refer to social establishments that promote and possibly enforce justice in society. Secondly, institutions are neither sufficient nor necessary for achieving social justice thus being redundant.
The concept of realization-focused comparison, on the other hand, is much endorsed by Mr. Sen. Partly developed by Adam Smith and Karl Marx this theory concentrates on ‘real’ solutions advocating justice by comparing existing institutions rather than finding ideal yet hypothetical ones. An existing institution is preferred if it promotes the freedom of individuals within society, thereby leading to an increased individual’s opportunity to seek wealth as well as an intensified accountability of one’s own actions.
Consequently, Mr. Sen does not seek for the ultimate ideal of justice but explores how to decrease injustice by selecting superior institutions. He confronts two ways of arriving at the destination of improved justice. A comprehensive outcome is reached by including the deontological processes, i.e. the examination of the acts leading to the outcome. A culmination outcome, in contrast, is attained by considering the actual consequences caused by people’s actions. This second approach seems to be closer to reality since the actual impacts on people’s lives are taken into consideration.
The first chapter examines the causality of ‘doing good’ to ‘being well’. Mr. Sen refers to Akbar, an ancient Indian emperor, whose priority was the ‘pursuit of reason’ that eventually leads to ‘doing good’. Human reflection in general, however, consists not only of reasoning but also of emotions. These two sides are intertwined and interact with each other. David Hume, for example, proclaimed that emotions dominate the human mind. Smith, on the contrary, argues that reasoning can influence and change emotions.
In order to arrive at objective reasoning persons need to be open-minded and welcome information. Mr. Sen points to ‘reasoned scrutiny’, i.e. the exact examination of thought and perception, which eventually leads to justice through impartiality. Being critical can prevent harm; only goodwill cannot. Emotions should therefore not be applied unconditionally. Yet, without goodwill a person is unlikely to intend to prevent harm, even if he or she possesses the ability, i.e. the reasoning capability, to do so. Goodwill is, consequently, necessary but not sufficient to act justly.
In the second chapter Mr. Sen disputes the political theory developed by John Rawls, a leading figure of political philosophy in the twentieth century[1]. A major point of Rawls is that fairness leads to justice. Fairness is associated with persons while justice is linked to institutions. In order to arrive at the state of fairness, social bias and vested interests need to be abated. Rawls model include three stages of which each stage builds on the previous one.
A so-called ‘original position’ forms the basis of justice. At this point the vested interests of all parties are unknown even to themselves. The original position marks the point where the perceptions of justice of all parties are in line without the need to bargain. Nevertheless, Mr. Sen argues that plurality may exist in the original position, thereby making the arrival at one original point impossible. In the second stage institutions are developed based on the values found previously. Social decisions, e.g. legislation, are finally formed in the third stage.
Furthermore, Rawls’ theory consists of two basic principles. The first principle states that, in order to be just, liberty needs to be maximized for all parties, liberty needs to be similar for all parties, and liberty needs to be given priority over other issues at all times. Rawls insists in the second principle on equal opportunities for all parties as well as equity in distribution and efficiency. Obviously there is a trade-off between maximization of welfare for the whole society and equal distribution. Rawls, for instance, accepts ‘incentives’ (i.e. bribes) if they contribute to an increase in efficiency and equity. The allowance for incentives, however, might hamper opportunities of other parties who cannot afford paying bribes.
The chapter also mentions seven points endorsing Rawls’ theory. Firstly, the fact that fairness is central to justice, thus including elements of personal actions; secondly, the imperative of objective reasoning in order to arrive at justice; thirdly, the distinction between rational, i.e. having a functioning mind, and reasonable, i.e. thinking intelligently; fourthly, the priority of liberty, although Mr. Sen later finds this priority to be too extreme; fifthly, the importance of processes of how to arrive at justice and not merely focus on outcomes; sixthly, the allowance for competition, and lastly, the permission for people to do what they like.
Yet, Mr. Sen emphasizes three major weaknesses of the political theory developed by Rawls. He argues that Rawls merely concentrates on institutions rather than on actual happenings. Mr. Sen refers to the concepts of ‘niti’ and ‘nyaya’, two Sanskrit words both meaning justice. Whereas the former term stands for “organizational property and behavioural correctnessâ€[2], the latter is “a comprehensive concept of realized justiceâ€2, which not only focuses on the role of institutions but also on the actual outcomes in the real world. According to the concept of nyaya, not only institutions should be considered but also their impact on people and whether these institutions can actually change the behavior of persons. Although Rawls’ first principle assures the choice of the right institutions and the second principle induces appropriate behavior, reality is too complex that simple rules about freedom and equal opportunities can lead to justice.
Another criticism on Rawls’ theory is the uncertainty and incompleteness prevailing at the original position. The social contract implied at that point might be hard to realize or even might not be achieved at all since no singular agreement among all parties can be found. Mr. Sen rather endorses Smith’s idea of the ‘impartial spectator’, the objective observation of our own actions, which eventually leads to an enhanced consciousness. Taking the idea of Rawls’ social contract to a worldwide scale, a ‘gigantic global social contract’ would be necessary at the original position. Such a contract presumes the existence of a world government; local events and local parochial beliefs, however, immensely complicate such a political system.
In the third chapter, Mr. Sen compares the leadership styles of Ashoka, a former Indian emperor, and Kautilya, the political adviser to Ashoka’s father. While Ashoka abandoned most institutions and heavily relied on behavioral reform, Kautilya’s economy was founded on institutions promoting appropriate behavior and punishing citizens if necessary. The fact that Ashoka’s empire fell apart soon after his death points the reader to the direction Mr. Sen is heading.
He emphasizes the need to seek for institutions that promote justice. Yet, he warns about falling into the trap of institutional fundamentalism, which allows only for just institutions. David Gauthier, for example, envisions a market-like method to pinpoint institutions. He claims that after finding the right institutions, people can be free from morality, since institutions will restrict their behavior in such a way that they are in line with justice. Yet, as Mr. Sen stresses, reality needs to be assessed constantly. Three political theories are, according to Mr. Sen, on the right track: utilitarianism, the social choice theory, and the normative approaches developed by Adam Smith.
Throughout the book, which consists of a myriad of short, well-written essays grouped into chapters, Mr. Sen expresses a sound logic complemented with pieces of dry humor. At the end of chapter two, for example, he discloses the difference between the Latin words ‘justitia’, justness, and ‘justitium’, a court vacation, remarking that we “need to move on, rather than taking a ‘vacation’â€[3]. By including Eastern leaders and philosophers Mr. Sen’s intention to “create justice in a globalised worldâ€[4] immensely gains in credibility. The novel distinction between two competing philosophical models about justice favors the comparative approach, which might actually advance the real world. The book therefore gains a positive tone and is able to satisfy the reader most of the times. In a nutshell, ‘The Idea of Justice’ is a sensational read and is highly recommended to everybody seeking to broaden his mind.
[1] Audi, R. (1999). The Cambridge Dictionary of Philosophy. Cambridge: Cambridge University Press.
[2] [3] Sen, A. (2009). The Idea of Justice. Cambridge: The Belknap Press.
[4] The Economist. (6. August 2009). How to do it better. The Economist .