Archive for the ‘Rotterdam’ Category

Below Average

Friday, January 29th, 2010

Every year the Financial Times publishes various rankings of business schools. One of these lists focuses on Master programs, excluding MBAs. The difference is that to get enrolled in an MBA course, the student usually needs to demonstrate a couple of years of working experience, whereas for a normal Master (MSc or MA), as it is offered in Europe, this is not necessary (These programs are therefore sometimes referred to as pre-experience Master). The reason for the existence of these MSc/MA programs is that before the Bologna reform, it was common in many European countries to study a five-year diploma course. These diploma programs are now split up into a three-year Bachelor program and a two-year Master program, whereas latter are shortened to 1.5 or one year at some universities (as at RSM Erasmus University).

In the United States most graduate business programs are MBAs, which are, by the way, not government funded and cost thus a lot more money. In Switzerland and the Netherlands, for example, normal MSc/MA programs are part of the compulsory education (if a student chose to study at a university), i.e. a Bachelor is not considered to be a complete education. Again, this is due to the previous five-year diploma system. Consequently, the standard Master programs are heavily subsidized by tax payer’s money.

The ‘Master in Management Ranking‘ features only European Master programs, since such courses are practically absent in other parts of the world. The ranking considers the average salary of the alumni as of today, career and placement rank, percentages of women and international students and faculty, as well as the number of languages required to graduate. From a student perspective, some of these criteria might not be of great importance; the ranking thus reflects only one viewpoint.

CEMS, a European international management program, is on the top of the list. This program is offered at various European business schools and requires the student to speak at least two European languages apart from English and to study one of the three semesters at a partner institution. Other prominent candidates include HEC Paris (France), LSE (UK) and Esade (Spain). The Master program of the RSM Erasmus University is ranked tenth, down from eighth last year.

Of special interest for prospective graduates and job market entrants is the average salary column. The highest salaries are paid for graduates from Mannheim and London (at both roughly about $72,000). Students from RSM receive on average a mere $56,000 a year. A student coming from a poorer country obviously earns less than a graduate living in a rich country. An easy way to measure the value of a Master degree in a certain country is to compare the average salary after graduation with the country’s GDP per capita in nominal terms (i.e. no currency or price-level adjustments have been made). In the UK, the ratio of GDP per capita to an LSE graduate’s annual wage is 1:1.63. The same ratio holds for a student at Mannheim. In France, this ratio ranges from 1:1.57 to 1:25, depending on the business school in the top 10 ranks. A RSM graduate, however, faces dire prospects: there, the ratio is only 1:1.07.

According to my Dutch friend, this result is to be expected. Wages here are apparently very equal, meaning that a worker at McDonalds earns pretty much the same as an office employee. Many people holding a Master degree might not perform tasks that the Swiss society, for example, would graduates expect to do. Some graduates might even perform secretarial work. I believe that this is not as common in other countries.

Yet, this doesn’t imply that there are no big earners in the Netherlands. The MBA ranking gives a different picture. An MBA graduate from RSM, which is ranked 25th worldwide, will earn more than double the amount of a normal Master student. In this case, the ratio skyrockets to 1:2.16. This is probably again due to the former diploma system. Every student had to complete a five-year course in order to receive any diploma. Certainly, not all of these graduate became managers in large companies.

In the United States, for example, professionals would not follow an MBA program if their career does not require it. In Europe, in contrast, without a Master degree the student is considered to be still ‘in education’ and might not even find a job that requires only undergraduate skills in the US. The European job market has thus not yet adapted to the new Bachelor/Master system. Since an MBA is considered a supplementary education, only people who are required to do so will follow it. Also the fact that an MBA is much more expensive (fees start from $15000 per year and reach $100000 at top school such as the IMD in Lausanne) leads to the situation where only people who have a high chance of career advancements upon graduation will actually enroll in such programs. Therefore, MBA graduates generally play in a different league than normal Master students. It is important to mention that age differences to not matter (MBA students are usually older than Master students, since they have many years of working experience upon enrollment) since the FT rankings use current salaries to calculate their numbers. Possibly, some MBA graduates also possess a Master degree but might not be considered in the standard Master list. This effect, however, is not revealed on the FT website.

This basically gives me two implications: A(nother) reason why not to work in the Netherlands, or following an MBA program after working for a couple of years (good schools require about 5-8 years of working/management experience). Probably it will be both of them.

The Shell and the Bull

Sunday, January 17th, 2010

Although 2010 is, according to The Economist, expected to be the hottest year since climate measurements began, Rotterdam was not spared heavy snowfalls. Many parts of the Netherlands were covered in white, causing the train system to break down at some point. Luckily, I was able to spend the hardest time in other parts of Europe; now the temperatures are rising again.

When the weather barely reaches zero degree for days, the dikes in Rotterdam freeze. This is probably the most enjoyable time for Dutch families since children run on the ice where usually ducks take a swim. Also, school children would try to break the ice by throwing nearby stones on the ice, causing a hassle for construction workers since these stones were to be used for fixing the sidewalk. Some kids nevertheless play too much and would get wet feet (the ice sometimes does break).

For bikers this time of the year is the most uncomfortable and dangerous one. Slippery roads turn curving into tricky actions, where talent sometimes does not prevent a fall. Before Christmas I was able to enjoy a nasty fall due to an icy curve. A few minutes later I nearly fell again but this time it was because a biker in front of me lost her balance (breaking on snow usually doesn’t work that well). But as I’m writing this post, the sun is melting the last icy remains and the roads will, hopefully, be save again.

During Christmas, apart from spending a few very nice days in Italy (posts will follow), I received a nice gift, a bottle of red wine of the winery ‘Concha y Toro’ (the shell and the bull, if my translation is accurate). This Chilean wine was served for our annual family Christmas brunch; this year it was ‘fondue chinoise’, a meal where different types of meat are boiled in a hot soup on the table, served with vegetables and different types of sauces. As I returned to Rotterdam I found, to my surprise, two ‘Concha y Toro’ wines on my wine rack. Although it is not the premium edition like the present I received, the ‘Casillero del Diablo’ nevertheless is a good table wine. However, when drinking the wine with your partner be careful not to end up in devil’s rack…

In Bruges

Friday, December 4th, 2009

“I didn’t even know where Bruges fucking was…It’s in Belgium” says Colin Farrell, the only surviver ‘in Bruges’, an oscar nominated film. It was good to start the trip with this movie; it sets you in the right mood. A french ‘Thalys’ train took us from Rotterdam to Antwerpen. The Thalys network connects Paris, Köln, Brussels and Amsterdam. Passengers are required to reserve seats and a conductor will politely ask for 18 Euros if you don’t follow this rule.

Once in Bruges, it was dark already, a heavy wind shred our umbrella and rainfalls forced us into the nearest taxi. After some searching we finally stumbled upon Grand Hotel du Sablon, a nicely decorated three-star hotel. The hotelier refreshed us with some tea and found us a good place to eat. We ended up eating a local beef stew and grilled chicken at the grand square ‘Grote Markt’ in the town center. Despite a relatively small town center, Bruges has about 120,000 inhabitants, which makes it the largest city in the province of West Flanders.

The city is well known for its extraordinary atmosphere, casted by narrow roads, little houses and smallish shops; it is a UNESCO world heritage site since 2000. In the middle, a huge tower, Belfort, rises up to the sky. It was there where one of ‘In Bruges’ characters falls out of the window, just to save his friend from being executed (he wanted him to inherit his pistol). Now they installed fences.

We also took a boat ride on Bruges’ canals. After a rainy morning the sky presented its nicer side and allowed some sunlight to sparkle on the waters. On foot we explored the town down to the Begeijnhof, a monastery backyard, where all trees stand crooked towards the same direction. A sign shows that talking was prohibited, in order to honor the nuns who died during their service to god. Sadly, most tourists didn’t respect the constraint.

The weirdest experience happens at the Jerusalem Church, where you can observe a dozen of old women weaving clothes complemented by a Jewish museum about the art of table clothes. The church itself is very nice. I enjoyed the moment by lighting a candle in absolute silence.

The best place to go at night is the eggmarket, an area with some clubs and bars, where modern club hits are mixed with sounds from the 80s and 90s. Belgium beer, by the way, is highly recommended; especially ‘Kwak’ is worth a try. However, be aware of Italian restaurants; there are surely many tourist traps you can slump into. And also, make sure to have robust umbrella. As Colin Farrell puts it: “Damn Bruges!”

Two-Wheelers

Thursday, November 5th, 2009

There is, slightly exaggerated, nothing nicer than updating the world after the sun finally broke through the thicket of clouds. After five days of constant rain Rotterdam’s streets lust after a period of drought. These wet paths can be dangerous; especially curves covered with autumn leaves are tricky even for experienced cyclers. Yet, real dutchmen don’t mind getting wet. It is part of the ‘Dutch experience’.

A large part of the Dutch people cycle themselves to work, to the supermarket, or to school. Parents give their kids a lift; yet, as soon as the youngsters are able to balance on two wheels they pedal on their own. Since many cities in the Netherlands have special lanes for bikes cycling is much safer than in other places; in Bangkok I personally would not dare to conquer the dense traffic.

In Rotterdam these lanes are made of red paving stones, so they are easy to recognize, even at night. Even though some paths are marked as one-way you won’t catch angry looks when riding the opposite direction. Traffic rules actually do not seem to apply to cyclists at all. Confronted with a red light, there’s a good chance that the rider just crosses the road, after a careful glance to the left and to the right of course.

This behavior can save you a lot of time; Dutch people are, like the Swiss, a rather hurried nation. Yet, also in the more ‘relaxed’ countries, there are times where people seem to be unable to wait. In Bangkok, for example, people are already entering the skytrain as passengers are still getting of the wagon.

Admittedly, bikes are very convenient provided the rain doesn’t drown the city. Yet, two-wheelers can turn out to be very nasty as well. Since you always need to lock your bicycles properly, otherwise they get stolen quickly, losing your keys can be fatal. Recently, maybe also part of my ‘real dutchman experience’, I needed to shoulder two bikes and bring them to the closest repair shop. Because it was a Sunday the only shop that was open was somehow distant. And yes, it was raining.

International Firm Strategies / GE Energy

Sunday, October 25th, 2009

After a stressful delivery of our paper about tourism the next core course, international firm strategies, started already. Lectures were confined to one week, followed by two weeks to write a paper. One important topic of the lectures was how to manage distance between two or more countries. Multinational enterprises usually operate in a so-called ‘home’ country and in ‘host’ countries. Since no two countries are exactly the same in terms of culture, political system, consumer behavior, etc. there are certain risks and responsibilities carried by the firm. An ‘international corporate responsibility’ (ICR) strategy helps to mitigate the risks and to manage the responsibilities. This ICR strategy is somehow different from a more regional ‘corporate social responsibility’ (CSR) strategy since global issues need to be considered as well. Our group was assigned to analyze General Electric Company (GE). The result was a 66-pages report on the company, its internationalization strategy in China, as well as a advise to the company on how to augment its operations in the energy sector in China. We turned the ten minutes presentation into a CNN ‘interview’ between the anchorman and Jeffrey Immelt, GE’s chief executive and chairman of the board. After being being elected best of our group consisting of seven presentations, we won the second rank of the entire class, with 20 against 36 (BP, first place) votes.

Authors
David Eberle, I-Chien Lee, Pablo Mandelz

Executive Summary
Jeffrey Immelt, General Electric’s chief executive, recently announced that the company should ‘scale globally’ yet ‘connect locally’, implying a glocalized international strategy. The conglomerate recognizes the huge potential of so-called ‘growth markets’ such as China, especially in the energy infrastructure sector. Yet, multinational enterprises face complex challenges when expanding to new horizons. GE encounters both risks and responsibilities as it extends its branches around the globe. A sound international corporate responsibility (ICR) strategy mitigates complications and provides a sustainable framework in which the company can operate on an international scale. The company currently advocates two complementary ICR schemes, recognizing its own responsibility towards all stakeholders involved. The first, ‘ecomagination’, focuses on the development and production of ‘green’ technology, which enables future economic growth worldwide thus leading to a sustainable competitive advantage. The second strategy concerns proper citizenship behavior, which aspires to dialogue with employees as well as customers in order to find common solutions improving welfare. Yet, the company’s share value is still struggling to recover from its all time low after the bankruptcy of Lehmann Brothers in late 2008. This paper proposes the so-called ‘S+P’ strategy tackling the two major challenges of GE Energy when managing distance in China. On the one hand, capacity building (‘S’) ought to create a market for ‘green’ products and services by increasing environmental awareness of locals as well as educate suppliers on how to create sustainable goods. Improving the rule of law in China (‘P’), on the other hand, should help GE Energy to build on its unique technological expertise without fearing being copycatted by domestic competitors. Combined, the two parts pave the way towards a sustainable sustainable competitive advantage (SSCA) for GE Energy in China and embrace Mr. Immelts goal of ‘scaling globally’ by adapting the conglomerate’s strategy to China’s unique economic context.

Files

Paper “GE Energy: Managing Distance in China”
Presentation “General Electric”

Video

Utrecht

Friday, October 16th, 2009

Utrecht, the fourth largest city in the Netherlands, is a beautiful place to escape the industrial city of Rotterdam. I spent there one afternoon a couple of weeks ago and I can still live on the memories. In short, there were three highlights. First, a boat tour on Utrecht’s canals where children get their first rafting experience and where elderlies and romantic couples enjoy the fresh breeze. Second, an exhausting hike on Utrecht’s highest building, the dome. After climbing some 400 steps, I got rewarded with a nice view on the old water tower and the new, yet small, business district. Third, a delicious dinner in the supposedly best pancake restaurant right at the water made my day. Not to mention that a black cat led to a happy ending. See for yourself, the photos are online in my gallery.

Ineffective Sustainable Tourism

Sunday, October 11th, 2009

This is the term paper our group produced for the course leadership and issues.

Authors
Lisanne Buik, Dahlia Darweesh, David Eberle, Pablo Mandelz

Executive Summary
Sustainable tourism is an emerging trend in the tourism industry. Even though this niche market is growing at a high pace tensions among stakeholders lead to ineffectiveness in this approach. The absence of clear leadership is mainly responsible for this lack of collaboration. This paper therefore investigates whether ‘government leadership is sufficient to initiate collaboration amongst stakeholders leading to effective sustainable tourism’.

Existing literature was used to assess the nature of ineffective sustainable tourism and to depict tensions and challenges among stakeholders involved. Governmental leadership was identified to be essential for the effective implementation sustainable tourism. The case of Costa Rica’s sustainable governmental story is a benchmark of successful state leadership in sustainable tourism.

Even though governmental leadership in Costa Rica led to successful collaboration amongst stakeholders thus confirming our narrowed hypothesis, this sustainable story is not sufficient to support or oppose our general hypothesis.

Future research should aim to analyze further data on sustainable tourism and governmental leadership. For example, analyzing financial data of firms engaging in sustainable tourism would reveal its long-term costs and benefits.

Keywords: ‘sustainable tourism’, ‘ecotourism’, ‘eco-tourism’, ‘sustainability’, ‘leadership’, and ‘development’.

Grade
8.7 out of 10.0

Files

Paper “Ineffective Sustainable Tourism”
Presentation “Ineffective Sustainable Tourism”

Video

Leadership & Issues

Sunday, October 11th, 2009

The first core course of GBSM, leadership and issues, started with a kick-off seminar in Belgium. During the three days in Merelbeke, a small town in the flemish speaking part of Belgium, the roughly 60 students participated in lectures, presentations, and games. The students were assigned to one of three colored groups (red, blue, or green), which allowed for getting to know each other more quickly. After a ‘dutch’ breakfast the day started with a short lecture from the professor. Luckily, the weather during the entire seminar was great luring all students outside to the surrounding garden. Students within the colored groups split up again to prepare a presentation in smaller groups of four. Each parent group then selected the best presentation, which was shown again to the whole class. Finally, one colored group received a point if their presentation was the best again. Since the small groups changed after every assignment, I was able to talk to many different people. Yet, the division into three groups hampered talking to students from other groups. The evenings, supported by a beer bar, however, offered good opportunities to hang out with new faces. The last day was complemented with a visit to the european parliament in Brussels where four guest speakers provided more specific knowledge about the EU. One particularly interesting lecturer, a member of the european speakers team, talked about political power struggles between local governments and european institutions. The trip ended in a restaurant back in Rotterdam, where I enjoyed a sanguinary pork chop. I’m still alive.

The evaluation of this course consists of three elements. First, there were nine assignments to be handed in (I attached a book review and leadership profile document). No grades were given for this work; yet, they are part of the minimum requirements for this course. Second, a group paper with a presentation will be graded according to defined criteria. Our group, consisting of two dutch women and two swiss guys, wrote about the issue of ineffective sustainable tourism. Since the time frame was very limited, one week at most, the paper is not very developed. Yet, the quality is still on an acceptable level. Especially the presentation was well done, including a self-cut video in the beginning. Third, a successfully completed maximization project will increase the grade by one point. I was chosen, together with a colleague, to plan the ‘Erasmus Next Top Idea’ event, which closes the year on december 17.

The course itself was interesting but not very concrete. The first week of lectures consisted of workshops related to our master thesis. Since the students are unlikely to start with this thesis prior to Christmas, the workshops were, in my eyes, somehow misscheduled. In the subsequent lectures, Prof. Rob van Tulder talked about issues, trends, stakeholders (state, market, civil society), leadership, and skills. His book, ‘Skill Sheets’, contains valuable information about the seven basic skills reading, writing, listening, presenting, self-management, group management, and research. The students are expected to develop their skills continuously. Also, students themselves should arrange to receive feedback from their peers. In a particularly appealing lecture the speech of Martin Luther King was analyzed. Unfortunately, due to a overbooking of the lecture hall, we were unable to look at the speech about health care held by Mr Obama.

Book Review “Commonwealth”
Leadership Profile “Barack Obama”

GBSM

Friday, October 2nd, 2009

Global Business & Stakeholder Management – the name of my master studies at RSM Erasmus University in Rotterdam, the Netherlands. The Rotterdam School of Management (RSM) is an internationally renown business school. The school itself as well as its Master of Science in Business Administration is ranked 8th in Europe, according to the Financial Times. It also possesses a Triple Crown Accreditation (AMBA, EQUIS, AACSB). Its alumni association, STAR, is one of Europe’s biggest connecting over 5500 graduates.

The cream of studies is called CEMS, a european-wide International Master of Management ranked 3rd in Financial Times’ list. If selected, the student spends 1 year at his home institution and has to acquire international experience at one of the partner universities (University of St. Gallen is one of them). For me, an application was impossible since I decided to earn a masters degree right after graduation in Zurich only in January; yet, the deadline to apply for CEMS was at the end of January already. I thus enrolled in the GBSM program – a wise choice.

This one year program consists of three phases. During the first semester four core courses introduce the topics and sharpen the seven skills needed for future studies or work. In the second semester students choose two electives, one from the field of GBSM and one from any other related study. The third phase, beginning during the first and ending after the second, is where the master thesis is written. Each phase earns 20 credits. It is generally possible to substitute one elective with an internship, which could provide the opportunity to collaborate with the industry on the master thesis. Another option might be to earn a double degree by combining two majors and extending the duration of the studies by a third semester. We’ll see!

SUNGOs, BRONGOs, and DANGOs

Friday, September 18th, 2009

While enjoying the probably nicest afternoon of the coming six months, I enjoyed myself with the studies of SUNGOs, BRONGOs, DANGOs and others. What sounds very exotic is part of a categorization of non-governmental organizations (NGOs). After contributing some thoughts on that topic my focus wandered overseas.

I find that is is easier to form close relationships in Western societies than in Asian ones. In Europe, discussions occur because people do not agree on a certain topic. Controversial topics is what interests listeners and they feel provoked to participate in the round. Yet, Asian discussions usually are in a state of consensus. Topics in Asia seldom cause fights because you do not want to clench your fists over a different opinion which movie star you like the most. I am not implying that Asian discussions are boring – not at all! People are smiling a lot and talking to Asians generally results in a lot of laughters and happy times. Yet, topics such as politics or fundamental questions are not taken seriously. University students do get confronted with critical topics such as ethics, religion or politics. And those students engage actively in participations in and outside the classroom. However, personal strings and feelings are not revealed. An Asian college mate is unlikely to unravel his position towards a leading politician; the student might simply tell how the politician is perceived in public and what the general pros and contras are. It is understandably difficult to form close relationships with Asians friends since disclosing personal and intimate thoughts and feelings is crucial for such bondings. Again, not to say that Asians are not open or not welcoming towards outsiders. It is, especially as a foreigner, reasonably easy to meet and get to know local people, certainly when you speak the local language. Also, Asians are very inviting towards new friends, offering their time for you. Europeans are more reluctant to donate their precious time for a new mate. Only when it is clear that the friendship is beneficial for both time is invested. Asians probably tend to feel obliged towards a visitor and thus spend their time with you. When you get to hang out with them, you’re likely to meet them in a group.

Asian societies are very group-oriented. In Japan, for example, I found that every student belonged to a different school club. During breaks, the tennis guys used to chat together, the ‘cool ones’ smoked in the toilets, and manga-lovers would read their stories. In European schools, I believe, people from different groups interact with each other much more. Here, your free time is spend outside school. In Japan, teenagers spent most of their time at school. Therefore, there is not much time left to meet other fellows; only the ‘cool guys’, who did not belong to any club, had many friends outside school. In Bangkok I got the impression that many students lead multiple lives. First, there are the friends from class with whom you hang out on campus and with whom you have lunch. Second, there are the friends from high school with whom you might go out or do something fun. I think that it is not common to introduce new people, maybe a friend from university, to an existing circle. Therefore, it can be hard to meet friends from university outside campus since they are busy with their other circles. Third, there is the family.

Yet, I think that as students get closer to graduation, their ties with these circles might loosen a bit since they are about to enter employment. Also, parents will be less reluctant to let you out of the house as you please since you approach maturity. In rural Thailand, only with the age of 25 a child is seen as independent and has the obligation to continue the family tree. But also in Europe, 25 years mark a change: I will graduate at the age of 25 and start to work – hopefully.